Privacy Policy

Effective Date: 01/01/2025
Company: TSS TRUCK REPAIR SHOP
Address: 1801 Home Ave, Dayton, OH 45417
Phone: 937-317-4444
Email: info@tsstruckservice.com

 

1. Introduction

 


TSS TRUCK REPAIR SHOP (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard the information you provide when you visit our website, schedule a service, or communicate with us, including through SMS.


By using our services, you agree to this Privacy Policy.

 

2. Information We Collect

 


We may collect the following information:

 

  • Personal Information: Name, phone number, email address, billing information.

  • Vehicle Information: VIN, license plate, service history.

  • SMS Information: Mobile phone number and consent to receive SMS messages.

  • Payment Information: Processed securely through third-party providers.

  • Website Data: IP address, browser type, cookies, and usage statistics.



 

3. How We Use Information

 


Your information may be used to:

 

  • Provide truck repair and maintenance services.

  • Send appointment reminders via SMS.

  • Send order alerts and service updates via SMS (e.g., when your truck is ready).

  • Process payments and issue invoices.

  • Communicate with you regarding service-related questions.

  • Comply with applicable legal requirements.



 

4. SMS Communications

 

 

  • By opting in, you agree to receive SMS messages related to appointment reminders and service updates.

  • SMS consent is not shared with third parties or affiliates.

  • Message frequency may vary depending on services.

  • Message and data rates may apply.

  • You may opt out at any time by replying STOP.

  • For help, reply HELP or contact us at info@tsstruckservice.com.



 

5. Sharing of Information

 


We do not sell or rent your information. We may share information only with:

 

  • Service Providers (payment processors, IT providers, CRM tools).

  • Legal Authorities (if required by law).



 

6. Data Security

 


We use reasonable safeguards to protect your information. However, no system is 100% secure.

 


 

 

7. Your Rights

 


You may request access, updates, or deletion of your personal data by contacting us at info@tsstruckservice.com.

 


 

 

8. Changes to This Policy

 


We may update this Privacy Policy. The latest version will always be posted on this page with the updated effective date.

 


 

 

9. Contact Us

 


If you have questions, please contact:


TSS TRUCK REPAIR SHOP

📍 1801 Home Ave, Dayton, OH 45417

📞 937-317-4444

✉️ info@tsstruckservice.com